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Frequently Asked Questions
Below are the most frequently asked questions related to MyLifeHereOnEarth.com website. For your convenience, we have divided the questions based on the different sections of the site. If you don't find the answer to your question please contact us at info@mylifehereonearth.com and it will be our pleasure to help you.
General Questions
  1. How do I know my information is secure?
  2. If every account on MyLifeHereOnEarth.com is closed to public viewings how can you assure me that my life will always be remembered, that I will never be forgotten?
  3. If I am under 13 can I set up an account?
  4. What is a MLHOE ID?
  5. I forgot my password. What do I do?
  6. Are there any prohibited content types that cannot be posted on MyLifeHereOnEarth.com?
  7. What types of files can I upload?
  8. Is there a size limitation to the files I upload?
  9. How do I contact MyLifeHereOnEarth.com if I have questions concerning my account?
  10. What happens if MyLifeHereOnEarth.com goes out of business, do I get a copy of my files and a refund?

Section: My Life
  1. What is the red bar at the top of my screen?
  2. On the left hand side of the screen, under the title Event Options, I notice that there is a box with Create a New Event, Manage Sub-Categories, and Latest Events Entered. What do these mean?
  3. After I create an event it brings me to a new screen with the following titles above my new event titled; Home, Edit Event, Add a Document, Share Event, and Delete Event. What do these mean?
  4. I noticed that there is a blue bar on this screen also with the following titles; Pictures (0), Videos (0), Sounds (0), and Other Documents (0). What do these mean?
  5. On the left hand side of the screen, I notice that there is a box called Event Categories. What does this mean?

Section: My Friends
  1. How do I invite someone to view my account?
  2. What if my invited friend doesn’t respond?
  3. What does Received Invitations stand for?
  4. What does the Manage Friends stand for on Friend Options in my account?
  5. What does the Friends Newest Events stand for on Friend Options in my account?
  6. How do I view my friends accounts once they are set up?

Section: My Account
  1. What does Add/Edit My Picture do?
  2. What does Edit Account Information mean?
  3. What does Change Picture Setting mean?
  4. I notice a button called "Add Death Date", how does this work?

Section: My Sponsored Accounts
  1. What is a sponsored account?
  2. How do I set up a sponsored account for someone?
  3. Is there a place on MyLifeHereOnEarth.com that I can view all sponsored accounts I’ve created?